LG Washing Machine dHE Error
Applies to washer-dryer combination models on LG's front-load list. A wash-only machine does not show dHE.
What to check first
- Power the washer-dryer down and unplug it.
- Let it rest for 10 seconds, restore power and restart.
- If dHE persists, follow LG's ending exactly: close the water tap, unplug the unit, and request repair service.
dHE is the drying member of LG's front-load “temporary error” trio — HE for the heater, SE for a sensor, dHE for the dry function on washer-dryer combos. The reset is the family reset: a complete power-down, a 10-second rest, power restored, cycle restarted.
Where dHE differs from its siblings is the ending. LG's entry for a persistent dHE adds two physical steps before the service request — close the water tap and unplug the appliance — which this page keeps in LG's order.
Safety first
- A drying fault can involve heat: let the drum and load cool before unloading after an interrupted dry cycle.
- If dHE persists, the taps-closed, plug-out state LG specifies is also the safe state — leave the unit that way until service.
- Stop condition: stop using the machine and unplug it — and do not run it again until it has been checked — if you smell burning, see smoke, find damaged electrics (a scorched plug, a melted or cut cable), or water is leaking in quantity.
Common causes
A temporary dry function fault
LG's label for the code: a temporary error in the dry function — the class of fault the power-down reset is designed to clear.
A dry function fault that survives the reset
The persistent case, for which LG specifies the taps-closed, unplugged ending and a repair service request.
Step-by-step checks
- Power down fullySwitch the unit off and unplug it — a complete power-down, per LG's procedure.
- Rest 10 seconds, restore, restartWait 10 seconds, restore power and restart — then run a dry cycle so the function in question is actually exercised.
- Apply LG's ending if it returnsIf dHE persists: close the water tap, unplug the washer-dryer, and request repair service. Do not keep cycling power against it.
When to call a technician
LG's front-load list directs a persistent dHE to repair service, with the water tap closed and the appliance unplugged in the meantime. Book it as dHE and say it is the dry function — a combo unit's drying side is a different visit from a wash fault.
Model differences that matter
| Machine type | What changes |
|---|---|
| Washer-dryer combos | dHE belongs here: temporary dry function error; family reset; persistent dHE ends with taps closed, unit unplugged, repair service requested. |
| Wash-only models | No dHE — there is no dry function to report. The wash-side members of the family are HE and SE. |
One-page checklist
- Unit powered down and unplugged
- Rested 10 seconds; power restored; restarted
- Dry cycle run to test
- dHE persists — taps closed, unit unplugged, repair service requested
Official LG references
Questions people ask about dHE
What is the difference between dHE and HE?
HE is a temporary heater error on the wash side; dHE is a temporary dry function error, and only washer-dryer combos show it. Same reset shape, different system — and dHE's persistent-case ending adds closing the water tap.
Why does LG say to close the water tap for a drying fault?
That is LG's specified ending for a persistent dHE — taps closed and the appliance unplugged before repair service. This page reports LG's instruction as given rather than rationalising it.
Can I still wash if dHE shows?
LG's entry does not carve out a wash-only workaround; it gives the reset and then the service ending. Treat a persistent dHE as a stop for the unit, in the state LG specifies.